Same trusted program, online convenience
Welcome to MBH Connect
The Meadows Outpatient Center offers our same comprehensive outpatient treatment in a convenient, flexible format that allows people to get the help they need without leaving home. The setting may be a little different, but we address everything our in-person outpatient programs do.
Why Go Virtual?
Virtual healthcare saw rapid growth in 2020. While many providers were already offering telehealth options, COVID-19 accelerated the transition from in-person care to virtual treatment, and now many are discovering its benefits even when there aren’t social distancing restrictions.
Virtual IOP is a great option if:
- You’re looking for a safe space to heal
- You can’t travel for treatment
- You just want the convenience of a virtual option
Where is Virtual Treatment Available
We began offering our Virtual IOP program in states where we already offer in-person outpatient treatment. This allowed for residents of those states to take advantage of in-network insurance benefits. In our efforts to help even more of those who need treatment get that care – no matter where they are located – we continue to expand.
We are not yet in-network in states where we don’t have a physical location, but our services are still available in those states. We can work with your provider to determine out-of-network coverage and you can also choose our private pay option.
Our program addresses mental health, addiction, trauma, and co-occurring conditions using the same curriculum you’ll find at our in-person outpatient programs. It also comes with the same community and peer interaction, and you’ll benefit from the same superior staff you’ve come to expect from The Meadows. You also get monthly lectures by our Meadows Seniors Fellows and directed family work. Our Virtual IOP even includes an added daily self-care focus.
How It Works
The MBH Connect portal gives patients access to integrated treatment activities and a cloud-based digital library of resources that support recovery. We use a secure, HIPAA-compliant network to ensure safety and confidentiality and all of our virtual therapists have the technical expertise to ensure patients have a positive experience. Our proactive attendance system keeps our virtual patients accountable and engaged throughout treatment. Additionally, we use biometric feedback to support patients’ emotional regulation with a wearable device and app.
The program may be virtual, but it’s run by real people who will walk you through the entire process before treatment ever begins.
Free Screening – We start with a thorough screening to determine if virtual outpatient treatment is the right fit for you.
Admissions & Curriculum – We’ll guide you through the admissions process and you’ll receive our curriculum digitally.
Technology Assistance – We’ll make sure you’re comfortable with the technology you’ll use for your daily treatment sessions. That way, once treatment starts, you’re free to focus on the process, not your computer.
From our admissions and administrative teams to our Senior Fellows and clinical staff, The Meadows Outpatient Center employs only the most knowledgeable, experienced and compassionate people. We pride ourselves on providing quality, cutting-edge care from some of the nation’s leading industry experts.
Mark Baumgartner, LPC-S, LCDC, NCC
Executive Director Virtual Outpatient Services
Mark Baumgartner’s clinical and leadership career spans more than three decades and a broad range of the substance use disorder and mental health treatment continuum. In March 2021, he joined the Meadows Behavioral Healthcare team to provide leadership for the expansion of their world-class treatment programs into the virtual outpatient environment. It’s an area where he has hands-on experience. In 2020, he led a substance use disorder (SUD) and co-occurring mental health outpatient clinic in Houston that had to pivot to exclusively providing Telehealth IOP and… PHP services in response to the COVID-19 pandemic.
Baumgartner also spent more than 18 years at The Betty Ford Center, his last five as executive director. One of his proudest career achievements was providing key leadership for the success of the Betty Ford-Hazelden Foundation merger and leading the launch of the Betty Ford Center expansion in West Los Angeles. Throughout his career, he also established treatment delivery innovations to improve patient outcomes and engagement. He developed the Young Adult Program at the Betty Ford Center and the Wellness pilot program that was the basis for Miraval Health Spa in Tucson. Previous experience also includes clinical management at The Texas Department of Juvenile Justice and at Sierra Tucson, where he started his career as a therapist in 1991.
Born in Rochester, Minnesota, Baumgartner earned a Master of Education degree in counseling from Stephen F. Austin State University in Texas. He is a Licensed Professional Counselor-Supervisor, Licensed Chemical Dependency Counselor in Texas and a Nationally Certified Counselor. In 2015, under the supervision of Allen Berger, PhD, he received a certification in Gestalt Psychotherapy from the California Institute of Gestalt Experiential Therapy in Los Angeles.
Growing up in the Midwest, the YMCA camps in northern Minnesota became like a second home, leading Baumgartner to minor in forestry/recreation while studying psychology. During college he started his own recovery. It was then that he realized he could merge his areas of study and help others, something he’s been successfully doing for decades.
A father of twins, family is definitely important to Baumgartner. He’s also a dedicated mountain biker, adding that “moving through the wilderness on two wheels is one of my passions.” Involved in a recovery community that shares an interest in live music, he enjoys almost any type of outdoor recreation, and he’s passionate about fitness and wellness.